Here are some steps you can take if you’re experiencing issues with the installation of your Windows operating system:
General Troubleshooting Steps
- Reinstall the Operating System: If none of the above steps work, try reinstalling Windows from the official Microsoft website.
- Check for Malware: Run a full scan with an anti-virus program to ensure that there are no malware infections on your system.
- Disable Fastboot or UEFI Bootloader: Sometimes, issues can be caused by fastboot or UEFI bootloaders. Try disabling them and see if the issue resolves itself.
Troubleshooting Steps for Specific Issues
- Installation Fails to Recognize Keyboard:
– Check that your keyboard is properly connected.
– Make sure that the keyboard is not in a state of sleep, hibernate or power off.
– Try pressing the Windows logo key + I while booting to ensure proper input.
- Installing Languages Not Available:
– Ensure that your language settings are set correctly on the “Language and Region” page in Control Panel (Control Panel > System and Security > Language) if you’re using a non-English version of Windows.
– Check that your keyboard is not muted or set to mute mode. To check, press Ctrl+Alt+Esc and select Device Manager, then click on Hardware devices. Look for the keyboard component and ensure it’s enabled.
- Installing Drivers Not Working:
– Open Device Manager (Device Manager > System and Security > Device Manager) and check if any drivers are corrupted or outdated.
– Update your Windows operating system to the latest version.
Resetting Settings
- Reset User Account Control: Go to Start > Settings > Accounts > Family & other users, then click on Manage accounts. Click on the user account you want to reset and select “Reset password” if prompted.
- Reset Windows Features: Go to Control Panel > Programs and Features, select the Windows feature that’s causing issues (e.g., Language, Display Adapters), and check the box next to it.
- Reset Windows Settings: Open Settings > Update & Security > Recovery > Reset this PC.
Additional Steps
- Run a System Restore: If you have enabled System Restore before the installation issue occurred, try restoring your system to a point where everything was working fine. This can be done by going to Control Panel > System and Security > Backup and restore points.
- Perform a Clean Boot: Go to Start > Power Options > Advanced power settings, disable all unnecessary services and restart. Then, go to Start > Settings > Apps & features > Turn Windows features on or off.
If none of these steps resolve the issue, it’s possible that there are deeper system problems that need professional assistance from Microsoft Support.